current openings

Application/Production Support Specialist

Full Time

Skills Required

  • Understand linux. SSH to linux box, look for web logs etc
  • Understand web apps to be able to troubleshoot issues
  • Eood to have programming experience with python. Java and Javascript development experience would be an added advantage
  • You should not be afraid to do some development as well as Devops.
  • Clear written and oral communication is a must
  • The Role

  • Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
  • ncident resolution and supporting production system deployments.
  • Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
  • YSupport and deliver within Continuous Integration/Continuous Delivery pipelines.
  • Prioritize workload, providing timely and accurate resolutions.
  • Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.

    Are you a right fit?

  • You love the start up life. It does not necessarily translate to crazy hours!
  • You don't care about the silly benefits (No, we don't use startup as an excuse to pay you less. In fact, we will pay you higher than the industry standard)
  • You value flexibility at work, and need personal time to take care of yourself (You love working out? we love it too!)
  • You are a self-starter. Learning new technologies keeps you going.

    Join US